Globalink Tech - GlobaLink TECH Managed Services

Globalink Managed Service Provider (MSP)

Globalink, a Managed Service Provider (MSP), provides delivery and management of ip network-based services and software applications.

Globalink is a software as a service provider that offers services that include fully outsourced network management arrangements, including advanced features like Virtual CIO Services, AI Governance, IP telephony, messaging and call center, virtual private network (VPNs), managed firewalls, and monitoring/reporting of network servers.

Most of these services can be performed from outside a company’s internal network with a special emphasis placed on integration and certification of Internet security for applications and content.

Globalink serves as an outsourcing agent for companies, especially other service providers like ISPs, that don’t have Network Operation Centers (NOC) facilities or the resources to constantly upgrade or maintain faster and faster computer networks.

In addition to such basic communication service as leased line wide area network (WAN) and frame relay service, Globalink can manage and integrate a range of activities associated with enterprise networks.

The range of outsourcing services includes basic transport and access, managed premises, server hosting, VPN, unified messaging, international networking, wireless mobile apps, support, and other more sophisticated services.

Managed Security Services (MSSP)

Globalink a MSSP (Managed Security Service Provider) provides an organization with network security management and managed security services, which includes secure private cloud, intrusion detection, firewalls, and virtual private network (VPN) management.

Globalink can also handle system changes, modifications, and upgrades.
Globalink offers cost savings by allowing an organization to outsource its security functions.

Globalink Remote Office Software

Globalink Remote Office Software enables employees or professionals to work remotely from anywhere in the world. You can register your smart phone or voip device on our VoIP Switch and allow our automated cloud pbx to manage your calls for you. The soft switch can also be managed using key codes over phone if you do not have access to the internet.

Globalink SIP Trunk and Phone Numbers
Globalink provides VoIP Minutes, phone numbers and services to use with your own voip server such as Asterisk, Free Pbx, Microsoft Lync etc. You can register your switch to our sip trunk in the Globalink Cloud and receive or make calls using our Global phone numbers from around the world.

Globalink Mobile SmartPhone Service
Download sip compliant smartphone software from iOS or Android that can be configured using QR code automatically to work with Globalink’s Cloud Hosted Phone Service. Globalink VoIP switch will seamlessly connect your smartphone apps so customers can make and receive calls using our international Globalink Phone Numbers.

Globalink Call Center Software
Call Centers can use Globalink Cloud Hosted Call Center Service to create call queues and auto attendant menus that will manage incoming calls without any server hardware. Call Center managers can manage their staff, record and monitor calls from within a web browser. Call Center staff can receive and make outbound calls using a sip registered user agent (softphone, smartphone, pc client, voip hardware device or phone etc). Customers would have the option to receive their call records automatically via email or download the records from the Globalink Control Panel.
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Managed Service Provider