Globalink Unified Messaging Services include several components below. Using Globalink interactive voice responses in various languages, customers can hear their native language when using Globalink Hosted PBX Service.
Global Mobile Office
Globalink VoIP switch facilitates employees or professionals working untethered from anywhere in the world. You can register your smart phone or voip device on our VoIP Switch and allow our automated cloud pbx to manage your calls for you. The soft switch can also be managed using key codes over phone if you do not have access to the internet.
Global Call Center
Call Centers can use Globalink Cloud Hosted Call Center Service to create call queues and auto attendant menus that will manage incoming calls without any server hardware. Call Center managers can manage their staff, record and monitor calls from within a web browser. Call Center staff can receive and make outbound calls using a sip registered user agent (softphone, smartphone, pc client, voip hardware device or phone etc). Customers can be emailed their call records automatically or allow download from the Globalink Control Panel.
Globalink Automated Click2Call Software in the Cloud allows your customers to click on a link to enter their phone number. Globalink Click2Call will then call the customer and connect the call to your support or sales staff.
Global SIP Trunk
Globalink provides VoIP Minutes, phone numbers and services to use with your own voip server such as Asterisk, Free Pbx, Microsoft Lync etc. You can register your switch to our sip trunk in the Globalink Cloud and receive or make calls using our Global phone numbers from around the world.
Sip compliant third party smartphone software can be configured to work with our Cloud Hosted Solution. Globalink VoIP switch will seamlessly connect your smartphone apps so customers can make and receive calls using our international Globalink Phone Numbers.
Globalink Secure Virtual Private Network Services facilitates VoIP communication over a secure and private network.
Globalink PC to Phone Software for your computer facilitates VoIP Calls by using your computer microphone and speakers. No need for any other hardware.